|Guitarbitz.com was created in early 2004 by James Oliver and Davin Kenwood to cater for the UK's 3 million guitarists via the Internet as well as visiting their music shop.
We wanted to create a new type of guitar shop that could cater for guitar players of all levels, but with particular help for beginners and intermediate players, with clear product descriptions, photographs, easy navigation and no techno babble!
We always vowed that customer service would be our top priority, so we can concentrate all of our efforts on you.
We have come a long way since our early beginnings and have always had dedicated mail order facilities and large stocks of all our key products. We also have a popular shop near Frome, on the Somerset / Wiltshire border, just south of Bath, which opened in the Autumn of 2007, giving you the opportunity to visit us and try out our large range of guitars, amplifiers and accessories.
For the latest news and information on us, you can find us on Twitter, and facebook. Just look for Guitarbitz.
Here's what we do for you
|All guitars and guitar accessories shown on the site are in stock and ready for dispatch, unless marked as "call us", in which case you won't be able to buy them. This means you will not have to wait days or weeks for your goods. Orders made before 4pm on a working day are sent that day for delivery to you the next working day (some parts of the UK may take 2 working days).|
|We use an overnight courier for guitars and amplifiers, Interlink Express, who have proved to be extremely reliable. They do not normally deliver on a weekend, but we can arrange this for you at a small extra cost.|
|VAT and all shipping charges are included in our prices, there are never any hidden extras.|
|We tune ALL guitars and check them for problems, damage or playability issues before dispatch. We want your guitar to be in top form when you get it so you can start enjoying it straight away.|
|ALL of our products are brand new and boxed from the UK's top musical instrument suppliers. These are some of the best known branded guitars around, so you know you'll be getting a popular, well known instrument with a good reputation. We refuse to sell seconds, catalogue returns, unbranded goods and, of course, damaged stuff.|
|ALL of our guitars and amps are covered by at least a 1 year manufacturers warranty, if anything goes wrong, contact us and we will do our best to help get it sorted.|
In the summer of 2007 we moved into new premises, giving us considerably more storage space, leaving room to expand into new brands and products, and allowing us to hold larger stocks of our most popular products. We have a shop that is open 9-5 weekdays and 10-4 Saturdays with free parking right outside.
Not all of our stock is on display, we'd need a huge shop for that, but we can quickly get anything out of our adjoining warehouse for you.
Please come along and browse, try or play at your leisure!
How to find us
We are located in Unit C5 of Commerce Park, a modern business park 3 miles to the North East of Frome on the Somerset and Wiltshire border (approx 20 mins drive from Bath), near the Frome Flyer pub and Premier Inn hotel.
From the A36 Bath to Warminster road, take the A361, signposted Frome, Shepton Mallet and Glastonbury. At the first roundabout turn left, following the A361. Commerce Park is on your right at the next roundabout and we have a big sign on the side of our building, so you can't miss us.
As Commerce Park is a relatively new built estate, it may not show up correctly on a Satellite Navigation system.
|Here's what some of our customers have said as feedback to us. For more customer feedback, check our our customers reviews on TrustPilot and Review Centre.|
Dear Sirs, I just want to inform you that I purchased a Tanglewood Guitar electro/acoustic from yourselves last week and I am wholly delighted with the product. The guitar has an excellent tone, sounds great with an amplifier. Already it has improved my playing and is helping me along great! At£149.00 it is excellent value! Stephen
Received order really quick. Very happy with experience of guitarbitz so far and have recommended to others. Cheers Joe
Just received my order. For value and speed - brilliant - just wanted to say thanks. CK
Hi there, everything with the guitar is fantastic and I am very happy with it, it plays superbly, the sound is incredible from it, and i truly thank you for the promptness with which you delivered the product. Many thanks and i will definitely be shopping with you again sometime soon. Soham
thanks alot. a great website and company man. i will shop here many times in the future.
Fantastic service guys. I received my son's new guitar case on Saturday morning, the day after paying for it online. In comparison to most sites I've used to order online the process was straightforward and quick to use, and I really did receive the case the next day.
Thank you so much for the amazing speed of the service! The guitar arrived this morning and it is perfect - it is a birthday present for my son who will be 6 - he is going to love it! Thank you again - If I know of anyone after anything ‘guitary’ I will certainly recommend your company.
thank you so much for the guitar it was for my girlfriends 15 year old son, he was over the moon and i was very impressed with the service i shall be using you again
Just to let you know I have received the goods and I am more than happy. Just got to try and learn to play now!!!
That has to be the quickest delivery yet from a web based site...many thanks.
Just a note of thanks - Betsy arrived Safe 'n' Sound - Overall - VERY NICE. I'm sure there'll be more orders.
All done, once again thank you for a super service and all the efforts to help redeem error.
Thank you Just to let you know that I was delighted with your service and appreciate your very efficient delivery service,
Hi all at Guitarbitz, I received my guitar to-day, its absolutely fab… I must say I am very very pleased with it so far, not only does it play well but it looks like it cost a mint the finish is superb.
I just wanted to thank you for your superb service regarding the faulty amp. Son is delighted with replacement. You are Stars!! Thank you again.
James, Order arriver 8am this morning. Faster than quick or what !!!!!!
Hi. thankyou for dispatching my order. i have received it and all the items are received. i shall definately use this site again.
Just a quick message to say thankyou! I ordered a guitar from you on the 21st ,arrived today.
Hi. just so you know I collected the TA40 from our head office where you delivered it. Used it last night for first time here in Cyprus.
hi, i just wanted to say thank you very much for fixing my bass! I'm really impressed with the service that i have received and i will definitely be using your website again!
Hey James, I got my guitar today, I opened it early and I am falling in love with it. It sounds and play great! It looks great too.
Hi, I received my order this morning and everything's fine! Just wanted to say a big thank you for the great service. Everything was well packaged - it took ages to get the wrapping off :) The guitar is everything I was looking for.
Thanks for your excellent fast service, received this morning.
Hiya James, Just to let you know that the guitar was received yesterday - everything fine, very happy with the product, and very impressed with your communication + delivery.
Just a quick note to say thank you for the guitar gig bag, and how much we appreciate the great service we have had from you. regards,
thank you so much..arrived safely on Tuesday..will definitely recommend!
I received my order yesterday as promised. I would like to thankyou for swift response to the order and the very quick delivery times. I have already recommended you to a couple of work colleagues.
Hi James just wanted to let you know i received my order from you this morning and was really impressed with your service.
James Just a short message to say thanks for affording me your time and showing the AV 3, Vintage and amps.
|We also trade successfully on Ebay where we have a 100% positive feedback rating, check it here.|
Thanks from all of us at Guitarbitz for your support and custom.
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