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About Us

 Welcome to Guitarbitz Guitar Shop
Guitarbitz was created in early 2004 by James Oliver and Davin Kenwood to cater for the UK's 3 million guitarists. We wanted to create a new type of shop that could cater for players of all levels, but with particular help for beginners and intermediate players, with clear product descriptions, photographs, easy navigation and no techno babble!

We always vowed that customer service would be our top priority, so we can concentrate all of our efforts on you.

We have come a long way since our early beginnings. We have dedicated mail order facilities with large stocks of all our key products as well as a busy shop near Frome, on the Somerset / Wiltshire border, just south of Bath, which is open 6 days a week, giving you the opportunity to visit us and try out our large range of instruments, amplifiers and accessories.

For the latest news and information on us, you can find us on Facebook, Twitter and Google+.


Here's what we do for you

All guitars and accessories shown on the site as "in stock" and ready for dispatch. This means you will not have to wait days or weeks for your goods. Orders made before 4pm on a working day are sent that day for delivery to you the next working day (some parts of the UK may take 2 working days).


We use an overnight courier for guitars and amplifiers, Interlink Express, who have proved to be extremely reliable. If you would like delivery on a weekend, we can arrange this for you at a small extra cost.

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VAT and all shipping charges are included in our prices, there are never any hidden extras.


We tune ALL instruments and check them for problems, damage or playability issues before dispatch. We want it to be in top form when you get it so you can start enjoying it straight away.


ALL of our products are brand new and boxed from the UK's top musical instrument brands. These are some of the best known guitars around, so you know you'll be getting a popular, well known instrument with a good reputation.


ALL of our instruments, recording gear and amps are covered by at least a 1 year manufacturers warranty, if anything goes wrong, contact us and we will do our best to help get it sorted.



Guitarbitz Guitar Lounge

Our Shop and Warehouse

Our guitar shop in Frome is open 6 days a week 9-5:30 weekdays and 10-3 Saturdays with free parking right outside.

Everything that shows as "In Stock" on our website is available in our store in Frome and you are welcome to visit us to try any of our products.

We also offer repair facilities, string changes and servicing at very competitive prices.

If you are looking for some inspiration, need help playing a song, wanting to learn the theory or just want to learn to play, then we have guitar lessons in our decicated sound proof teaching rooms with some of Frome's fantastic tutors that can give you all the help and guidance that you need.


Huge number of guitars on display at Guitarbitz


Not all of our stock is on display, we'd need a huge shop for that, but we can quickly get anything out of our adjoining warehouse for you.

Please come along and browse, try or play at your leisure!

Visit us today at Guitarbitz Guitar Shop


How to find us

map to find guitarbitz guitar shop

We are located in Unit C5 of Commerce Park, a modern business park 3 miles to the North East of Frome on the Somerset and Wiltshire border (approx 20 mins drive from Bath), near the Frome Flyer pub and Premier Inn hotel.

From the A36 Bath to Warminster road, take the A361, signposted Frome, Shepton Mallet and Glastonbury. At the first roundabout turn left, following the A361. Commerce Park is on your right at the next roundabout and we have a big sign on the side of our building, so you can't miss us.

As Commerce Park is a relatively new built estate, it may not show up correctly on a Satellite Navigation system.


Testimonials

 
Here's what some of our customers have said as feedback to us.  For more customer feedback, check our our customers reviews on TrustPilot.
 
Brilliant well priced and very quick. I actually ordered other guitar things from Andertons the day before yours and your item came first.
Michael
 
I have received my order. I am also very happy with the service you provided. The strings were delivered quickly which was essential as I was going away with my guitar. I also thought the points reward card system is a brilliant idea.
Leigh
 
Guitarbitz is my music shop of choice in Frome. They always give you time to browse, the staff are very knowledgeable and you don't get the feeling that they are trying to sell you something that you don't want.
Pierre
 
Thanks for posting the video up of me playing the other day, along with the link to my website.
I suspect Jill will be back for the better of the Tanglewood parlour guitars at some point soon. We both appreciated you & your team’s time and attention.
Best regards,
Zac (Local Guitar Tutor)
 
 
Have had the black top tele now a couple of weeks, arrived in perfect order and am very pleased with the purchase.
Thanks Guitarbitz.
stagchippie
 
My guitar arrived safely. order process painless. Guitar set up ok . One blemish on the varnish of the guitar which was missed at your end but in fairness, it took me 5 days to find it and it is no big deal! I'll certainly use your services again.
Cheers
Stewart
 
Ive read lots of stuff on your website, really useful and copied a couple of my mates with your details. 
Thanks for the prompt.  Oh yea PS. the cats tongue picks are great ! Yes I know, could have stuck some sandpaper on but these brill !
Cheers
Roj. 
 
 
Hi Davin Received the goods in quick time thanks. Will certainly use Guitarbitz in the future.
Many thanks.
Nigel
 
The service was great, the parts are installed and I am a happy customer.
Thanks for your interest.
Stephen
 
 

We also trade successfully on Ebay where we have a 100% positive feedback rating, check it here.
 

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