All products on our website that have a "Buy Now" are in stock, this means we can deliver your order to you very quickly, subject to payment authorisation. The next dispatch date is shown against each product, and below is an indication of when you can expect your purchase.
Products that have a "Pre Order" button are note currently in stock but are available to order. We anticipate that these items will take approx 10 working days to reach you (but this is a lot quicker in most cases). Once you place your order we will contact our suppliers immediately and order the item in for you. If there is a longer delay expected we will contact you.
All Guitars are Checked Before Dispatch
All Guitars go through our 12 point checking procedure to make sure that it passes our standards before shipping. This helps ensure your guitar will reach you in perfect condition. All guitars are checked against our 12 point checklist and once passed, have a Guitarbitz quality control sticker attached. In addition to this, we want to ensure that no harm can come to your guitar on the journey between us and you and so we have a rigorous packing procedure involving multiple protective layers. If you notice that this packaging is damaged when delivered by our courier, it is important to check the goods and if damaged, refuse the delivery and call us immediately. For your peace of mind, we have outlined the 12 point check below to show how we are passionate about your instrument.
For more details on our checking and packing procedure, please see our 12 Point Check
When You Will Receive your Order
Guitar accessories - strings, straps, stands, tuners and other small items.
• Orders weighing less than 2kg are posted via Royal Mail 48 or you can upgrade to Royal Mail 24 for £1.99 if you'd like faster shipping. Items will be dispatched on the same day if you place an order before 2 pm. You can also upgrade to a courier service if you wish your item to be fully tracked for £4.99.
Guitars, Amplifiers and larger items
• Orders weighing over 2kg are sent via our next working day courier service.
The Home Delivery Service You Have Been Waiting For. You will be provided with a delivery window so you don’t have to wait in all day for your parcel.
• You are notified of delivery time by email and text if you supply us with a mobile number.
• If not convenient you can use the email/ link to change the delivery date.
We can deliver to EU countries for £20.
Please note that we can only deliver international orders to the billing address of the credit card used. These orders typically take 3-5 working days to be delivered, you can still track your orders via the Internet in the same way.